Population Health • Coaching • ConsultingUHCSignature Workshop
Medicare Engagement & Gap Closure
Build the conversations that move members to action.
This practical 60–90 minute workshop equips outreach, care-management, and community-facing teams with the knowledge and communication skills to improve engagement, enrollment, retention, and preventive-care follow-through.
InteractiveTeam-basedVirtual or in-personCustomizable
What teams learn
From outreach attempt to trusted connection.
Understand the Medicare member journey
Recognize common barriers, competing priorities, and trust factors that shape engagement.
Use motivational communication
Apply open questions, reflective listening, and clear next steps to productive conversations.
Connect engagement to quality
Understand preventive screenings, diabetes and hypertension care, cancer screening, and gap-closure opportunities.
Turn learning into workflow
Practice documentation, escalation, follow-up, and practical implementation.
Bring the workshop to your team
Stronger conversations.
Better follow-through.
Tell us about your audience and goals. We'll tailor the session to your organization.